SNGPL Complaint Online | Contact | Head office | Helpline

Step-by-step Process To File Gas Complaint Online With SNGPL 

Here are a few easy steps to follow in case you have to file a gas complaint with SNGPL:

Step 1: Go to SNGPL’s official website https://www.sngpl.com.pk/web/.

Step 2: Go to the online services tab and click ‘complaint registration.

Step 3: A complaint form will open up in front of you and the starred fields are mandatory to be filled by the complainer. Out of these fields, complaint category and complaint type are most important to be filled correctly so that it is lodged with the right department and for the desired purpose.

Step 4: At the end of the form there is a unique code that has to be put exactly as it is written to make sure that you are not a web robot.

Once you have lodged the complaint, there is another tab in the online services ‘complaint history, where you can track your complaint or check the complaint history.

SNGPL Contact | SNGPL Consumer number

The customer identification number is a unique identifier that’s assigned to every gas consumer by their provider. There are many different names for this type of code, including Consumer Number or Customer Code but they all have one thing in common: They identify you as an individual and keep track your transactions so we know how much fuel was used when it wasn’t purchased through us!

Ph: 92 42 99082000, 92 42 99082006, 92 42 99080000

Fax: 92 42 99201369, 92 42 99201302

For SNGPL Bill Complaints:

[email protected]

Non Billing Issues: [email protected]


Helpline NO

SNGPPL Complaint Number Lahore

 042-99083732

SNGPPL Complaint Number Islamabad

(051) 9257710

The SNGPL is not just a company that provides electricity to its consumers but also acts as its protector by ensuring they receive reliable service at all times.

The protection provided includes both main lines and loop lines which have been installed throughout the Punjab region of Pakistan (including Khyber Pakhtunkhwa), Azad Kashmirian provinces as well industrial areas within city limits where there are high demands for constant power supply from businesses like steel mills or chemical plants.

The list goes on about how important it can be when running an enterprise with such vast reach across different regions.

SNGPL Head Office / Registered Office

Gas House, 21 Kashmir Road, P.O.Box No. 56, Lahore 54000, Pakistan

Tina G.

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